Protecting your personal information and financial data at v888 is our foremost responsibility. Learn what data is collected, how it is used, and what rights you have.
The core pillars of v888's data protection — your security ensured at every step
Every piece of data you send on v888 passes through SSL 256-bit encryption — the same standard used by the world's leading banks. This makes it virtually impossible for anyone to intercept your data in transit.
V888 never sells or shares your name, phone number, email, or payment details with advertisers or data brokers. Your information is used solely to manage your account and deliver our services.
All data is stored on dedicated servers protected by firewalls. Passwords are never stored in plain text — only their hashed versions are kept. Payment card numbers are never stored on v888's servers under any circumstances.
You have the right to view, correct, and request deletion of any data stored in your account at any time. Contact our support team and action will be taken within 30 days.
V888 uses only essential and analytical cookies. There are no unnecessary tracking or third-party advertising cookies. You can manage your cookie preferences at any time through your browser settings.
Registered members will be notified in advance by email of any changes to the Privacy Policy. For major changes, at least 14 days' notice will be given.
When you use any online service, some of your information inevitably reaches that platform. Every user has the right to know how that information is used, where it is stored, and who it is shared with. v888 is committed to full transparency on this. Reading this privacy policy will tell you exactly what v888 does — and does not do — with your data.
This privacy policy applies to the v888 (v888-khelo.com) platform. It takes effect whenever you interact with v888 in any way — whether by visiting the website, registering an account, playing games, making payments, or contacting customer support.
V888 is committed to upholding this Privacy Policy. If any changes are made, the "Last Updated" date at the top of the page will be revised and registered members will be notified by email. Continued use of the platform after any changes constitutes acceptance of the updated policy.
In short: v888 uses your data solely to provide our services — never to sell it. That is our core commitment.
V888 collects three types of data — information you provide directly, data generated automatically through your use of the platform, and documents obtained during KYC verification.
Information you provide directly:
Automatically Collected Data:
V888 never collects your social media passwords, bank PIN numbers, or card CVV numbers — and has no reason to do so.
V888 uses the data it collects for specific, limited purposes only. It is not used for anything beyond those purposes.
To be clear: v888 uses your data to provide you with a better service — not to sell you to advertisers. If you'd rather not receive marketing emails, you can unsubscribe at any time or simply let our support team know.
V888 never sells your personal information. However, limited data sharing may be necessary to operate our services. These specific situations are detailed below.
Service providers: Limited data is shared with trusted third-party service providers for payment processing, KYC verification, and technical infrastructure. These third parties operate under strict data protection agreements with v888 and may only use the data for the specific purpose for which it was shared.
Legal Obligations: Providing information in response to a court order, government investigation, or regulatory request is a legal obligation. In such cases, only the specific information requested is disclosed.
Game providers: Technical data from game sessions (such as bet amounts and outcomes) is stored on the game provider's servers, as the game runs on their platform. This data is not used for marketing purposes.
V888 does not share your information with any ad networks, data brokers, or marketing companies. There are no exceptions to this.
V888's data protection operates across several technical layers working together:
That said, please keep in mind — no platform can guarantee 100% security on the internet. It's important to take precautions on your end as well: use a strong password, avoid logging into your account on public Wi-Fi, and refrain from saving passwords in your browser.
Cookies are small files that your browser stores on your device. v888 uses three types of cookies, each serving a distinct purpose.
V888 does not use third-party advertising cookies. You can delete or block all cookies through your browser settings, though doing so may affect certain site features.
You have important rights regarding your personal information at v888. To exercise these rights, please contact our support team.
V888 strictly prohibits use of the platform by anyone under 18. We do not knowingly collect information from minors. If it is found that a minor has created an account, that account is immediately closed and all collected data is deleted.
A note for parents: If you suspect your child or teenager has registered an account on v888, please contact support@v888-khelo.com immediately. Action will be taken within 24 hours.
If there are minors in your household, please enable parental controls on your computer or mobile device. You can find more information on this at v888's Responsible Gaming page.
V888 does not retain any data longer than necessary. Retention periods depend on the type of information and applicable legal obligations.
Once the designated retention period has passed, your data is securely deleted or anonymised in a way that can no longer be linked back to you.
For any questions, concerns, or complaints regarding this privacy policy, contact v888 support directly. Requests for data access, correction, or deletion submitted in writing will be responded to within 30 calendar days.
We may verify your identity before processing a request — this is to ensure no one else is making requests using your information. There is no charge for processing any request.
Please note: If you request that your data be deleted, certain information (such as transaction records) may need to be retained for a specified period due to legal obligations. In such cases, you will be clearly informed of exactly what data is being kept and why.
For more information related to privacy, please refer to the Terms & Conditions page.
Read Terms & Conditions →Your rights over your personal information at v888
To view the information v888 holds about you, submit a request to Support. A copy of all your data will be sent within 30 days.
If any of your details — such as your name, email, or other information — are incorrect, you can request a correction. Some details can be updated directly from your account settings.
Where there is no legal obligation to retain it, you may request that your data be deleted. Once an account is closed, data will be removed after the designated retention period.
To stop receiving promotional emails or SMS, click Unsubscribe at the bottom of any message or contact our support team. Requests are processed within 48 hours.
You may request a machine-readable copy of your data (in JSON or CSV format). This is useful if you wish to transfer your information to another platform.
You may request that the use of your data be restricted to specific purposes — for example, asking that it not be used for analytical purposes.
Account profile updates and answers to some questions about Sports Betting